ISO 9001 is one of the standards within the range of ISO 9000 standards. It is a set of policies, processes, and procedures required for planning and execution in the core business of an organization. It is focused on meeting the customer expectations and delivering customer satisfaction. It is more on paying attention to your customers. The ISO 9001 standard is based on a strong customer focus, the motivation and implication of the top management, the process approach and continual improvement. ISO 9001 has been recognized around the world. There are about a million companies and organizations in over 170 countries who are certified to ISO 9001.
It has become a very powerful marketing tool, assuring customers that a company that has been accredited by ISO 9001 will satisfy their needs. It has helped many companies earn their reputation or made it bigger by satisfying their customers and providing them the needs they deserve. Once a company is ISO 9001 certified then that means it is customer-friendly. Here are some reasons why you should get your company accredited immediately.
It will boost your credibility and image
Since ISO 9001 is a recognized worldwide, it has become the basis of many big companies around the globe. It has created a standard for quality management systems and replaced the old and obsolete standards. Logically, a company will transact business with other companies that are also ISO credited so that it will also meet the standards that the company is looking for.
This makes the ISO 9001 a very powerful marketing tool. You can by-pass those companies that are not credited and will give you an edge on some business deals and transactions. It will also give your customers a sense of relief and trust once you are ISO credited because of the reputation it has when it comes to customer satisfaction. It will not only make your company have a high standard but will also earn an image of a responsible and customer-friendly company.
Improve your company’s Process Integration
ISO 9001 accreditation is also critical when it comes to a company’s process integration. ISO accredited companies tend to seek out a better business process flow by eliminating inefficient and unnecessary means which can delay any business process. By looking into the process interactions and process approach of ISO 9001 you can immediately distinguish the things that will improve the efficiency of your company and at the same time cutting back your costs.
Improve your company’s decision making
One of ISO 9001 principle when it comes to quality management is to use evidence-based decision making. By making decisions based on the facts and pieces of evidence that your company provides instead of following on your predictions it will save your company from losing assets and at the same time be more focused on applying resources to those areas that need improvement. It will also save your company from doing the trial and error method and will assure you that you made a right decision since it is based on the pieces of evidence.
You can also monitor the improvement of your business and can find solutions and ways on those areas that need assistance. By letting your company gain the ISO 9001 accreditation you can improve your company and give it an international standard which all customers and business transactions look for.
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