As a small business, you have to learn to make the best with whatever you have available. Small businesses often have to compete with much larger businesses that have larger budgets and more resources. Your phone service may be a place where you can maximize return, even with a smaller budget. Here are some of the ways your small business may benefit from a VoIP.
The Three Types of Phone Services
In general, there are three different types of phone services your business might choose from.
- Landline
This is the most common stereotype of business phone options. A landline connects to copper wires that transmit the signal, and typically requires a desk phone, which usually utilizes a wired receiver to make calls on
- Mobile
As technology improved, mobile phones became an option for some workers. Depending on the business, workers may use their personal phones for work use, or they may receive a special work phone only for work matters.
- VoIP
Though it’s more of a newcomer to the scene, VoIP has nonetheless captivated the general public with its ease of use and widespread availability. It utilizes the internet to send and receive phone calls, even with people who don’t use VoIP.
The Benefits of VoIP
More and more businesses, small and large, are turning to a VoIP over other options. What does VoIP have over other options on the market?
1. Price
For around 85% of people who switch to Ooma Office, this is the driving factor. Price can certainly be a huge part of your decision as a small business. On average, a landline with PBX costs $800-$1,000 per user per year, a mobile phone service costs $720-$960 per user per year, and a VoIP can cost as little as $239 per user per year with Ooma. A business with 15 employees could save over $11,000 per year.
2. Workplace Connectivity
Where can your employees connect with your customers? If you’ve chosen a landline, employees can typically only connect when they’re actively at their desk. Cell phone users either have to give out their personal number or carry around an extra phone at all times. A VoIP, however, allows employees to connect with customers no matter where they are while also offering the convenience of a desk phone and work number.
3. Ease of Use
Landlines are notoriously difficult to handle, with many telecom providers routinely named on lists for “worst customer service” and “most hated companies.” Mobile may seem easier for your business, but customers typically have to handle a service that doesn’t allow for transferring calls. If you already have an internet infrastructure set up for your business, you already have the system necessary to utilize VoIP.
4. Features
There are some features that many people think of as being exclusive to telecom providers that a VoIP can offer. Keep an eye out for some of these quality features:
- Toll-free number
- Virtual Receptionist for automated call routing
- Conference bridge
- Call blocking
- Voicemail audio sent to email
- Main business number
- Unique phone number for each user
- Electronic fax
- Ring groups
Conclusion
This Guide to VOIP Phone Service is incredibly helpful to businesses. When you see VoIP as a full picture, the choice seems clear. On every angle, including portability, connectiveness to customers, and price, VoIP clearly succeeds over other phone options. Remember, not every VoIP is the same, and it’s important to choose the best VoIP. PC Magazine’s Business Choice Awards has named Ooma Office the #1 VoIP service for seven years running. Don’t just choose any random VoIP. Invest your money to get a great phone service for your company.
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