Posted on Jul 10 2013 - 6:18pm by Anurag Kumar

Xperia Z, the much hyped phone from Sony, which it was boasting for its water and dust resistant ability. Well we have brought something amazing for you today…

Xperia Z C6603 / C6602 are IP57 certified phones i.e. dust and water-resistant up to 1 meter and 30 minutes as mentioned in manual from Sony, so this makes Xperia Z only a water-resistant phone not a water proof phone. So what to do if in actual your Xperia Z gets in water or got wet in rain, let’s check out.

Are you freaked out with some issues that has come in your Xperia Z as when it got in water, well check out our post below to see what can be the issues and their possible solution.

Xperia Z Low Speaker Volume Problem Solution after getting in Water

Xperia Z Getting wet in Rain [ Outcomes ]

To test the water-resistant ability of Xperia Z C6602, I took it with myself to let my phone enjoy in rain 🙂 Well the phone was completely wet in rain, I took some pretty cool pictures and shot video, all was working fine 🙂

  • Xperia Z C6602 touch was working smooth in rain also, water was all over the screen.
  • Camera works great after getting wet, no effects on photos and videos.

I was amazed to see camera and other things working all fine in rain 🙂

P.S. My Xperia Z C6602 got wet in rain, we didn’t dipped it in water pool 😛


Problems in Xperia Z After getting Wet

Well as all the external ports of Xperia Z C6602 are completely covered by flap, which leaves, external speaker grill, microphone and hearing speaker uncovered, so definitely they gonna develop some issues.

  • We got only one issue i.e. low speaker volume on our Xperia Z C6602 after getting wet in rain.
  • Microphone working fine.
  • Gearing speaker is same as before.

So we were not afraid that our speaker has got damaged or anything else as we were prepared for all this. Let’s see the solution of this issue…

Xperia Z Low Speaker Volume Problem Solution after getting in Water

What to do after your Xperia Z has got in contact with water…

  • Clean it with a dry piece of cloth.
  • Open all the flaps of ports and let some air get in, in case there is any water it will dry out. 
  • Blow some air from your mouth on the hearing speaker and other speaker on side to get some water come out.

Genuine Condition to happen…

Now play any song, you will see that speaker’s volume has got very low…You may not able to hear anything on that. Take your Xperia Z close to your ear and listen, if speaker is playing music then it’s working fine, now see what to do.

  • Keep your phone aside for 1-4 hours, in the meantime water in speaker will dry out and your phone’s speaker will get back to their normal loud 🙂
  • If the loudness don’t get back to normal in that time, do not panic. Some Xperia Z users reported that it came back to normal loudness in 1-2 days automatically depending on amount of water got in.

If in case your Xperia Z speaker volume don’t get back in that time also then what to do ?

  • Put your Xperia Z inside a container of dry rice for some hours. Rice will soak out water from your phone if there is any left and your phone’s speaker will get back to normal 🙂

All users of Xperia Z, ZR and Z Ultra should do the same thing in case water has got in their phone.

Well I wrote this post on my experience with my Xperia Z C6602, so in case any issues have come in your Xperia Z due to water, please  let us know in comments, we will help you out sure 🙂

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54 Comments so far. Feel free to join this conversation.

  1. ellermac August 21, 2013 at 5:52 pm - Reply

    Thanks that totally worked.I can stop freaking out now!

  2. Felix August 23, 2013 at 11:47 pm - Reply

    Hi Kumar, thanks a lot! It really works. I washed my Xperia Z from the dirt and I just noticed that afterwards the speaker is getting lower. And I put my phone in the bowl of dry rice for one hour and voila! The speaker started to work normally 🙂 Just need a little patience for this one hour.

  3. Peter September 5, 2013 at 9:04 pm - Reply

    I have a problem with my xperia z. I got it wet and volume down button stopped working. Also the power button stopped working for some time. I was only able to turn ON my phone with it but I couldnt turn it off. All ports were closed when it got wet.

    What should I do? After some time I’m at least able to charge my phone – I couldt do it for couple hours. Now everything is almost alright except the volume down button stopped working and the phone is in constant emergency mode (small rectangle at the bottom left of the screen with popup message). I cant use any aplications installed. Phone is able to see only preinstalled aps….

    Anyone has some xperience with such issues?

    • Diane February 18, 2014 at 1:34 am - Reply

      Hi Peter,

      I have exactly the same pb as you, my phone got wet with all flaps closed. For 30 min, even if i pressed the volume up button, the sound would go down by itself, as if i was constantly pressing the volume down button. Then the volume down button is not responding at all, and my phone re-started in safe mode. It is now impossible for me to start in normal mode.

      Did you find a solution to this issue or did you have to bring your phone to a Sony repair center?

      Thanks a lot for your help/advice

  4. Aaron_BruneiDarussalam October 8, 2013 at 8:29 am - Reply

    THANKS ALOT..! 1stly im so panic when their is pr0blem at my speaker. Im using hydrier, blow out and in my speaker using my m0uth. I hit using hand to make water c0mes out fr0m speaker, still same the pr0blem. Lastly I try your solution ab0ut put the device inside the c0ntainer full with dry rice. Im waiting within an h0ur. So n0w my sony Z became n0rmal like n0thing happen. Hehe thanks thanks thanks.. 😀 Sorry f0r the br0ken english 🙂

  5. Hjalte RMC October 19, 2013 at 5:56 pm - Reply

    Vacuum cleaner for 15 seconds fixed it!

  6. talha October 30, 2013 at 8:53 pm - Reply

    is the rice cooked or not please reply fast im in serious trouble!

    • Anurag Kumar October 30, 2013 at 8:55 pm - Reply


      • talha November 2, 2013 at 3:19 pm - Reply

        i put it in a bowl of rice but no more sound

        • ganskiy July 23, 2014 at 5:12 am - Reply

          read my post it will help i think

      • fred January 18, 2014 at 1:27 pm - Reply

        Spilled a rum and coke on it a week ago and speakers shot. Washed phone and nothing. Was going to seek help at store tomorrow but I tried the rice trick for about 90 minutes. Viola!!!! Sounds brand new. Thanks man.

  7. karla November 13, 2013 at 6:02 am - Reply

    Thanks so much, dude!!
    I was totally fraking out and feeling depressed!
    I appreciate this so much! Cheers!

  8. basile November 28, 2013 at 8:15 pm - Reply

    Thks u save me
    Me it back after 1h

  9. Johnson November 30, 2013 at 12:52 am - Reply

    I too had faced the same problem with speaker when i took videos under water in a swimming pool same issues but waited for some time Sucked out some small amount of water and turned it OFF and ON it worked, But seriously the video clarity under water in a swimming pool is just awesome…

    • Anurag Kumar November 30, 2013 at 1:11 am - Reply

      Upload video on dropbox and send us if you can 🙂

  10. Alexis December 9, 2013 at 7:42 pm - Reply

    This happens to me everytime my Z gets underwater. Every. Single. Time. To make it worse, it takes longer than 1 day to come back to normal. Is this normal?…

  11. Koop December 14, 2013 at 10:00 pm - Reply

    If you’re using xperia zr, you don’t need the dry rice. Just use a dry towel to wipe the water on the outside and then open the battery cover and wipe the water on the speaker as well. Instant fix for Xperia ZR

  12. Shawn December 29, 2013 at 7:51 am - Reply

    Rice dried mine in about 20 seconds! Good looking out!

  13. mahdi January 3, 2014 at 3:29 pm - Reply

    oh my god this is crazy I just put my phone under to watch her for 13c Canton the speakers doesn’t work I don’t know what to do and drying Rice didn’t work for me what should I d?

  14. mahdi January 3, 2014 at 3:52 pm - Reply

    oh my god I can’t believe that that my phone is still working

    thanks a lot but I didn’t wait foR hour. I just put my phone on the dry rice after I understand that’s my speaker doesn’t work Well…

  15. Shaun January 13, 2014 at 3:39 pm - Reply

    When me and my friends took a photo under water, after 5mins my phone stop working and i cant turn it on, so i brought it to the sony service center and after 3 weeks i claim my phone, and its working again, and when i went home i just notice that the loud speaker is not working, and its been 3week after i put my phone into the pool. pls help me

  16. Shaun January 13, 2014 at 5:31 pm - Reply

    dry rice?? like uncooked rice? like that?? i will just put my phone in there??

    • Anurag Kumar January 13, 2014 at 5:45 pm - Reply

      Dry rice, un cooked .
      Put some dry rice in a bowl and put phone in it for sometime.

      • Shaun January 13, 2014 at 6:12 pm - Reply

        i just got my phone from sony service center after 3 weeks because the water damages my phone, but i forgot to test my speaker there before i went home, and when i tried the speaker, it won’t work, but i will try the tip that u gave me and i hope it will work in my phone, thanks alot..

  17. Shaun January 13, 2014 at 5:56 pm - Reply

    thanks for replying sir, i just got my phone because of water damage, its been 3weeks and still the speaker won’t work. Do i need to open all the flaps before putting my phone in the dry rice?

  18. Shaun January 13, 2014 at 6:37 pm - Reply


    • Anurag Kumar January 13, 2014 at 8:39 pm - Reply

      Great 🙂 enjoy with your device (y)

  19. ramil luna January 15, 2014 at 4:33 am - Reply

    Very low sound after soak in the water

  20. sarah January 23, 2014 at 9:54 pm - Reply

    Omg. Apparently I threw up on my phone on my 21st birthdat…I obviously don’t remember what happened. Since that night my speaker has been low. It’s been two weeks since then, I’ve tried sucking the moisture out, vacuuming, blowing drying it and put it in a bag of rice. Nothing has worked. Can someone please help me. It makes me mad when my alarm is not loud enough…

  21. ABHISHEK SAHAY January 28, 2014 at 5:45 pm - Reply

    I buy a mobile xperia z & go home and check headphone but sound is very poor then i will go to shop. Shopkeeper say this mobile headphone is poor , they says go to sony care, i will go & they change the headphone but new headphone is poor, i say to sony care , they say me this headphone is poor sound

  22. muneeb February 6, 2014 at 9:58 pm - Reply

    Thanks bro the rice trick was awesome it recovered my Xperia’s speaker volume in 1 hour really I was amazed thanks alot……

  23. oojing April 11, 2014 at 9:31 am - Reply

    i was worried that even trying the rice trick didnt get my speaker to work but when i tried again for about 12 hours(a few hours didnt work) and finally it worked. Thanks for this really helpful tip sir! Surely helped a lot!

  24. Don_flexy April 25, 2014 at 3:04 am - Reply

    My Xperia z power button stopped working after it got soaked in the pool along side with my loud speaker. Now am stuck in safe mode and av tried dry rice solution for abt 20hrs buy speaker won’t get back to normal and power button won’t respond still. Need Ur help Asap
    Guys Asap

  25. rohit April 26, 2014 at 9:28 am - Reply

    I putted my xperia z in water some time ago n didnt notice that flaps were open now water h enter im it n the litmus paper around the flaps are showong pink colour nand the sounds of the mic become very low also the speakers are quite low Now dont know what to do to bring my sound back to its original form help me out plzzz

  26. Nadzor April 27, 2014 at 9:26 pm - Reply

    Hi Kumar
    I have problem with my headphone Port after bringing my xperia z ultra under water.
    The cellphone is dry now and everything works fine except my headphone port(Jack), it doesnt respond at all.
    Do You think this is the same problem??
    Please help me to fix it.

  27. asma May 1, 2014 at 8:53 pm - Reply

    urgent help please
    my external speaker grill, microphone don’t work well after getting some drops of soda to my xperia z i can’t hear my phone while ringing , and can’t use external speaker also
    what can i do
    can i follow the same steps of getting water?

    • ganskiy July 23, 2014 at 5:15 am - Reply

      try to clean with medical alcohol, my post below

  28. Marko May 10, 2014 at 2:20 pm - Reply

    What about the camera lens getting fogged up after submerging into a pool ? ( Below 1.5m and less than 30 minutes ). My rear lens is fogged up ( I can still take photos normally so the camera works fine. It’s just bloody blurry now and looks like a VGA quality camera lol ). Will putting into rice solve it ?

  29. john c May 14, 2014 at 2:35 am - Reply

    Help i clean my phone with facial wash soap after that i cant hear its normal loudness. Its already 4 days. What can i do. I tried the uncooked rice method. What else can i do to fixthis problem. I need immediate response.

    • ganskiy July 23, 2014 at 5:15 am - Reply

      plz read my post below

  30. Mo Cassim May 19, 2014 at 8:06 pm - Reply

    HI – have the same low volume speaker problem – i compared to other Xperia Z’s and found that the speaker is definetely softer – i sent it in to my network as still under warranty about 3 weeks ago – they refused to help since they say they liquid indicator indicates water damage so they are refusing to look at the phone – I’ve tried the rice method overnight, busy trying to dry speaker next to my notebook speaker but this issue has been around for about 3 weeks ago and only trying these solutions now ? Do you think its too late ? Nothing seems to be working – please help with some suggestions or if anyone else also had an issue for a long period of time? I’m hoping for some positive responses

    • Ganesh July 1, 2014 at 1:28 pm - Reply

      Even I’ve similar kinda problem. It’s been around 2 weeks now. I’ve not tried dry-rice method though. Anyhow, I had visited Sony Service Center and they are suggesting a mobile replacement, I’ll try dry-rice method and if it fails I will go for replacement. By the way, is your issue solved? 🙂

  31. asfand altaf June 5, 2014 at 11:47 pm - Reply

    Just suck the air out using breath guys works.great, amd thanks i panic!! Rmr just suck the water using ur mouth works!

  32. Altaf Mahmood June 12, 2014 at 1:41 pm - Reply

    Thank you brother!

  33. Ganesh July 1, 2014 at 1:24 pm - Reply

    It’s been more than 10 days since my low volume issue. I’ve not tried anything yet. Would be trying dry-rice-bowl method and get back here 🙂

  34. Ganesh July 2, 2014 at 1:56 pm - Reply

    It hasn’t worked. Volume is still low 🙁
    Anurag Sharma can you help me out

    • ganskiy July 23, 2014 at 5:11 am - Reply

      Ganesh, read my post below

  35. Mohamed Sabith July 12, 2014 at 10:08 pm - Reply

    Thank you….Thank you….Thank you……Soooooo much . I was very much worried after having the sound issue on my phone . God helped me through u . thnx again
    Now my phone is having its usual sound

  36. ganskiy July 23, 2014 at 5:10 am - Reply

    Hi, guys!

    If the sound is very quiet even after a long time, then you should dip your phone’s speaker part into the alcohol (medical)! Also you can use syringe without niddle to make pressure. It is because of condensate, which damaged the waterproof material of external speaker, so the sound doesnt have output!
    I think it will help you!


  37. kuru November 25, 2014 at 11:36 am - Reply

    Nw oni i got probzz with speaker i was panic..then u saw ur solution made me hapier a bit. Lets see wat happens?

  38. vivek December 28, 2014 at 7:30 pm - Reply

    hi Anurag. i dried out my phone after 15 minutes with hair dryer… speaker working fine…do i need to do any thing else??? is the water totally dried out..or some water is still there…should i stop using my phone for sometime…Please revert back fast..

    • Anurag Kumar December 28, 2014 at 9:18 pm - Reply

      if the speaker sound is back to normal leave it otherwise you can try the rice trick, it is the best way to dry out the water totally.

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